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Privacy Policy

Effective date: March 25, 2026  ·  Crave Systems, Inc.

1. Introduction

Alece AI ("we", "our", "us") is operated by Crave Systems, Inc. We operate a property management assistant platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and organization details.

Financial Data

When you connect QuickBooks Online, we access your accounting data (transactions, vendors, invoices, chart of accounts) to provide bookkeeping synchronization. We only access data you authorize through the QuickBooks OAuth process.

Usage Data

We collect information about how you use our application, including API calls and feature usage.

3. How We Use Your Information

  • To provide and maintain our service
  • To synchronize financial data between our platform and QuickBooks Online
  • To generate AI-powered insights and recommendations
  • To improve our services
  • To communicate with you about your account

4. Data Security

We implement industry-standard security measures including encryption of sensitive data at rest (AES-256-GCM), secure token storage, and row-level security for multi-tenant data isolation.

5. Third-Party Services

We integrate with the following third-party services:

  • Intuit QuickBooks Online — for accounting data synchronization
  • Google Calendar — for calendar synchronization
  • Anthropic (Claude AI) — for AI-powered features
  • Supabase — for authentication and data storage

6. Data Sharing

We do not sell your data. Your QuickBooks data is only accessible to authorized users within your organization. We do not share your financial data with other customers or third parties except as necessary to provide our service.

7. Data Retention

We retain your data for as long as your account is active. When you disconnect QuickBooks or delete your account, we remove associated tokens and can delete synced data upon request.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of your data
  • Request deletion of your data
  • Disconnect third-party integrations at any time

9. Contact Us

For privacy inquiries, contact us at privacy@alece.ai.

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